Refund policy

Shipping: We aim to dispatch all orders within 3 business days.

Product Inspection: Upon receiving their order, customers have the right to inspect the product to confirm it matches their expectations and the order details before final acceptance.

Quality Guarantee: If a product is found to have a manufacturing defect, customers are entitled to a refund or exchange within 14 days of receiving the item, with no extra charges.

Exchange or Return: Customers have the option to exchange their product within 14 days of receipt. Please note that they will be responsible for covering any shipping and return costs associated with the exchange.

Return Conditions: To qualify for an exchange or refund, the product must be returned in its original condition: unused, complete, and in its original packaging.

Non-Returnable Items: Products intended for personal use, such as hygiene or intimate items, are not eligible for return or exchange due to health and safety reasons.